Customer Service Technology

World

Daylight Prayer at Joseph's Tomb Marks Shift in West Bank Access, Settler Leader Hails 'Significant Step'

In a departure from long-standing restrictions, approximately 1,500 Israeli Jews held morning prayers at the contested Joseph's Tomb in Nablus. A senior settler official called the event a move toward cementing Israeli sovereignty over the site, which lies in an area under Palestinian administrative control.

Jan 30, 2026

Business

Beyond the Hype: XRP and Sui Emerge as High-Potential Crypto Plays for 2026

While the crypto market navigates volatility, two assets priced under $2—XRP and Sui—are drawing institutional interest and possess specific catalysts that could drive significant growth in the coming year.

Jan 30, 2026

Business

Marsh Caps 2025 with Strong Q4, Unveils Brand Restructuring as Profits Climb

Marsh & McLennan's insurance brokerage giant Marsh reported a 4.2% rise in Q4 net income to $821 million, capping a year of robust growth and strategic brand realignment under the new 'Marsh Risk' banner.

Jan 30, 2026

Business

Beyond HCAHPS: How Real-Time Patient Feedback is Shaping Hospital Performance and Revenue

New analysis from NRC Health reveals that integrating real-time patient sentiment tools like Net Promoter Score with traditional HCAHPS surveys can accelerate improvements in care quality and directly impact Medicare reimbursements under value-based programs.

Jan 30, 2026

World

ICAS Expands Rising Stars Awards, Adding Social Impact Category to Spotlight Next-Gen Accountants

The Institute of Chartered Accountants of Scotland launches its 2026 CA Rising Stars search, introducing a new 'Community and Social Value' award to recognize young professionals driving ethical and technological change in the field.

Jan 30, 2026

Business

Beyond the Chipmakers: The Power Giant Quietly Energizing America's AI Boom

As data center demand surges, NextEra Energy emerges as a critical, and often overlooked, infrastructure player. Its partnerships with tech titans like Meta and Google highlight a strategic pivot in the energy sector.

Jan 30, 2026

Business

Pennsylvania Sees Dip in New Jobless Claims as National Labor Market Holds Steady

Initial unemployment filings in Pennsylvania fell last week, contributing to a stable national picture, though sharp swings in other states highlight ongoing regional volatility.

Jan 30, 2026

Business

AMD's AI Ambitions: A High-Stakes Bet on the Data Center Boom

Despite a premium valuation, AMD is positioning itself as a key challenger in the AI chip race, betting big on integrated data center systems to capture surging demand.

Jan 30, 2026

Business

France Blocks Eutelsat's Antenna Sale, Citing Sovereignty and Security Against Starlink Rivalry

The French government has intervened to halt the sale of Eutelsat's ground antenna network, labeling the satellite operator a strategic national asset crucial for both civilian and military communications in the face of growing competition from SpaceX's Starlink.

Jan 30, 2026

Business

MarineMax Navigates Choppy Waters: Premium Sales Buoy Q4 Revenue as Margins Face Squeeze

MarineMax's Q4 2025 results surpassed revenue forecasts, driven by robust premium boat sales, but profitability was hampered by industry-wide discounting and cautious consumer spending, leading to a wider-than-expected loss per share.

Jan 30, 2026

Business

DoorDash Doubles Down on Everyday Commerce: New Hibbett Partnership and AI Board Appointment Signal Strategic Shift

DoorDash is accelerating its expansion beyond food delivery with a nationwide partnership to deliver Hibbett's athletic gear and the appointment of a robotics and AI veteran to its board, underscoring its ambition to become a broader commerce platform.

Jan 30, 2026

Business

Tower Semiconductor Bets Big on AI and Photonics with $650M Expansion Amid Soaring Valuation Questions

Tower Semiconductor (TSEM) has captured market attention with record revenue guidance and a major $650 million capacity expansion targeting silicon photonics and SiGe technologies. While shares have surged over 58% in 90 days, analysts are now debating whether the stock's premium valuation fully prices in future growth in AI, 5G, and data center markets.

Jan 30, 2026

Business

Levi's Beats Earnings Forecasts, But Is Its DTC Push Enough to Justify a Higher Valuation?

Levi Strauss & Co. (LEVI) posted stronger-than-expected full-year 2025 results, driven by organic growth and a strategic shift towards direct-to-consumer sales. Yet, with a muted stock performance year-to-date, investors are questioning if the iconic denim maker's transformation story is fully priced in.

Jan 30, 2026

Business

Leadership Crisis at Prudential Japan Tests Governance Amid Employee Misconduct Scandal

The resignation of Prudential Financial's Japan life insurance CEO following a widespread employee misconduct scandal has triggered governance reviews and shaken investor confidence in one of the insurer's key international markets.

Jan 30, 2026

Business

Axos Financial's Strategic Leap: Verdant Acquisition and AI Drive Fuel Loan Growth and Investor Confidence

Axos Financial's recent acquisition of Verdant Commercial Capital and its deepening investment in artificial intelligence are translating into tangible financial gains, with robust loan growth and surging share prices highlighting the digital bank's evolving strategy.

Jan 30, 2026

Business

Intuitive Machines Bolsters Space Ambitions with $800M Lanteris Acquisition and NASA Artemis II Role

Intuitive Machines (LUNR) is set to acquire Lanteris Space Systems in an $800 million deal, expanding its capabilities into vertically integrated space infrastructure. Concurrently, NASA has selected the company to provide critical tracking support for the upcoming Artemis II crewed lunar mission, signaling growing trust in its technical prowess.

Jan 30, 2026

Business

Kyocera's 46% Surge: Is the Rally Justified or Has the Stock Run Too Far?

Kyocera's shares have soared 46% over the past year, dramatically outperforming the broader market. This analysis delves into whether the Japanese tech conglomerate's current valuation still offers room for growth or signals a potential pullback, examining key metrics and investor narratives.

Jan 30, 2026

Business

Midwest Gas Prices Climb for Second Straight Week, Nearing $2.70 per Gallon

Drivers across the Midwest are feeling the pinch as average gasoline prices rose for a second consecutive week, with regional costs now sitting significantly below the national average.

Jan 30, 2026

Business

Real Matters Posts Strong Q1 Growth, Returns to Profitability in Sluggish Mortgage Market

Real Matters Inc. (TSE: REAL) kicked off its 2026 fiscal year with robust double-digit revenue growth and a return to profitability, defying typical seasonal headwinds. The company's performance was fueled by market share gains, new client launches, and improved operational efficiency across its U.S. and Canadian segments.

Jan 30, 2026

Business

Champion Iron Navigates Flat Market, Eyes Growth with DRPF Launch and Strategic Rana Gruber Acquisition

Champion Iron reports steady Q3 operational performance with improved costs and significant progress on its high-grade DRPF project. The company also details the fully-financed plan to acquire Norway's Rana Gruber, aiming to strengthen its foothold in the European steelmaking market.

Jan 30, 2026