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ServiceNow Bets Big on AI and Buybacks to Reignite Growth Narrative

Amid a sharp stock decline, ServiceNow's strong Q4 2025 results and a $9.5 billion buyback signal management's confidence. The deeper integration of Anthropic's Claude AI across critical sectors like healthcare and finance is positioned as the central catalyst for its long-term transformation, even as investors question the ROI of massive AI investments.