Casual dining giant PF Chang's appoints Holly Smith, a seasoned restaurant marketing executive, as its new Chief Marketing Officer to steer brand strategy and deepen customer engagement amid industry-wide transformation.
Shares of restaurant software leader Toast have tumbled over 37% in six months. While strong recurring revenue and solid growth forecasts provide a bullish case, concerns over customer acquisition costs paint a more complex picture for potential investors.
Klaviyo deepens its AI capabilities with a new ChatGPT integration and a key partnership, aiming to enhance marketer tools and customer data—a strategic push as the company navigates profitability challenges and a depressed stock price.
Western Digital leverages strong quarterly results and new customer deals to outline its long-term AI storage strategy at its Innovation Day event, as investors weigh its positioning in the booming data infrastructure market.
JPMorgan Chase confronts heightened regulatory and political pressure as a lawsuit from former President Donald Trump alleges biased account closures, while CEO Jamie Dimon's public spat with Coinbase underscores the intensifying battle between traditional banks and crypto platforms for customer funds.
A former Google employee has filed a formal complaint with the SEC, accusing the tech giant of breaching its own AI ethics principles by providing customer support to an Israeli defense contractor using AI to analyze drone footage, according to documents obtained by The Washington Post.
The home improvement giant is eliminating approximately 800 corporate positions and mandating a full-time return to office, while simultaneously launching new AI tools for professionals and expanding its organic seed offerings nationwide, signaling a dual focus on operational efficiency and future-facing customer engagement.
Amid soaring valuations and bubble fears, venture capital heavyweight Ben Horowitz argues the AI surge is fundamentally different, driven by historic customer adoption and revenue growth that signals a new computing era.
Verizon outlined a sweeping operational overhaul on its Q4 2025 earnings call, spotlighting robust subscriber growth post-Frontier acquisition and a sharpened focus on customer retention. The telecom giant announced a massive $25 billion buyback program and committed to slashing costs by $5 billion, while addressing recent network reliability issues head-on.
Verizon Communications stock jumped over 11% after reporting its best customer gains in years, defying expectations that subscriber growth would come at the expense of profitability. The telecom giant's Q4 results suggest a more aggressive market stance under CEO Dan Schulman.
Citigroup reaffirms its bullish stance on AppLovin (APP), highlighting the rapid adoption of its Axon platform by e-commerce clients and improved customer quality as key growth drivers, with a price target of $820.
Comcast (CMCSA) edged past profit forecasts in its latest quarter, driven by strong wireless subscriber growth and early signs that its push for simpler broadband pricing is resonating with customers. The media giant now sets its sights on converting promotional users and doubling down on network investments.
Applied Optoelectronics (AAOI) is positioning itself at the forefront of the AI infrastructure build-out, securing a significant 800G transceiver order from a hyperscale customer and expanding its Texas manufacturing footprint. While these moves signal strong revenue momentum, they also amplify existing concerns over customer concentration and profitability.
Verizon Communications posts its strongest customer gains since 2019, bolstered by a key fiber acquisition and a renewed strategic focus under CEO Hans Vestberg, signaling a potential inflection point for the telecom giant.
Charter Communications shares surged Friday after the cable giant reported a rare quarterly gain in pay-TV subscribers, a bright spot amid ongoing broadband pressures. The company's strategy of bundling streaming services appears to be resonating with customers.
American Express reported a 10% revenue surge to $72 billion for 2025, driven by strong premium card demand and disciplined credit. Executives project 9-10% growth for 2026, betting on younger customers and strategic tech investments to sustain momentum.
Under new leadership, Verizon posts its best subscriber growth in years, outlines a massive cost-cutting plan, and signals a strategic pivot towards customer retention and convergence, backed by the completed Frontier acquisition.
SoundHound AI expands its deployment of voice AI ordering technology with burger chain Five Guys, following a successful pilot handling over a million customer interactions, aiming to enhance service speed and accuracy during peak hours.
The food delivery platform is waiving delivery and service fees for orders over $50, a direct challenge to rivals DoorDash and Uber Eats, as it seeks to address customer frustration with high costs and cart abandonment.
The protective packaging leader's 2025 recycling achievement, driven by customer partnerships and its EmeraldPak product, marks a significant step in its 'Stairway to Green' initiative and underscores growing industry momentum for closed-loop systems.
